CLAIMS AND DISPUTE AVOIDANCE COACHING

Why This Matters

Claims are not about being confrontational.They are about entitlement, evidence and timing. Most claims fail not because entitlement does not exist, but because it is poorly identified, badly evidenced, or incorrectly presented.

This programme builds confidence, structure and discipline in managing variations, claims and delay on live projects.

Session 1

Variations and Entitlement

Content

Sources of variation in live projects
Valuation principles in practice
Identifying entitlement early
Scenario-based analysis

Outcome

Delegates understand how to identify and evaluate variation entitlement correctly.

Session 2

Claims Fundamentals

Content

Causation, quantum, and evidence
Structuring claims clearly
Reasonableness and entitlement tests
Common claim weaknesses

Outcome

Participants learn how to assemble structured claims aligned with contractual obligations.

Session 3

Quantum Analysis

Content

Direct and indirect cost analysis
Prolongation and disruption costs
Evidence and substantiation requirements
Practical costing examples

Outcome

Delegates improve their ability to quantify claims accurately and defensibly.

Session 4

Delay Analysis in Practice

Content

Common delay analysis methodologies
Prospective and retrospective approaches
Establishing cause and effect
Real case modelling

Outcome

Delegates gain practical competence in delay analysis and time entitlement assessment.

Session 5

Report Writing Coaching

Content

Structure of a well-reasoned report
Producing clear and defendable narratives
Use of evidence and analysis
Review and critique exercises

Outcome

Delegates develop the ability to write structured, logical and persuasive reports.

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